Refund policy
We hope you love your House of Untamed purchase. If you're not completely satisfied, you may return your item within 14 days of delivery for a refund or exchange.
To be eligible for a return, items must be:
- Unworn and unwashed
- In their original condition
- With all tags attached
To arrange a return, please email info@houseofuntamed.co.uk with your order number.
Please note:
- Customers are responsible for return postage costs unless the item is faulty.
- We recommend using a tracked service, as we cannot be responsible for items lost in transit.
- If a return is lost in transit, a valid postage receipt and proof of postage will be required in order for us to investigate the return.
- Refunds will be processed to the original payment method once the return has been received and inspected.
For any questions, contact us at info@houseofuntamed.co.uk.